|
Customer relationship management is a broadly recognized, widely-implemented strategy
for managing and nurturing a company’s interactions with customers and sales prospects.
It involves using technology to organize, automate, and synchronize business processes—principally
sales related activities, but also those for marketing, customer service, and technical
support.
The overall goals are to find, attract, and win new customers, nurture and retain
those the company already has, entice former customers back into the fold, and reduce
the costs of marketing and customer service.
The strength of Orison CRM is that it is developed with latest technologies
from Microsoft so the scalability and reliability is at maximum. SQL Server 2005
as backend enables unlimited data storage and unlimited no of users. Backup can
be scheduled daily/hourly basis which helps us at the time of system crash/crisis.
User level and application level security provides better software security and
protection.
Orison CRM contains the following modules:
|
|
Accounts Module |
|
|
|
Customer Module |
|
|
|
Jobs and Tasks Module |
|
|
|
Pending Tasks Register |
|
|
|
Jobs and Tasks email |
|
|
|
Analysis and Graphs |
|
|
|
Integration with Financial |
|
|
|
Multi Company/Branch |
|
|
|
Customer Statuswise Register
|
|
|
|
Integration with Excel and PDF |
|
|
|
User Level Security |
|
|
|
Registers and Reports |
|
|
|
SMS and Email integration |
|
|
|
Multi Level Costing |
|
|
|
Multi Currency |
|
|
|
|
|
|
|
 |
|
|
|
|